[simpits-tech] Desktop Simulators. Gone?!

[Rod Dale]

Hi All,

I had this EXACT problem last year with Paul - this is what happened :
I found some items he had for sale for F-111s and prior to ordering I 
emailed to ask if these items were still available and whether he had a 
couple of other items I desperately needed but weren't on his catalogue, he 
wrote back and said yes in both cases, he had everything I needed - I 
thought that was great so I went ahead and sent him my shopping list and 
paid for them up front (about $550.00). About a month later I asked for an 
update and received no answer, another month later I tried again, he told 
me that Australian customs had returned the package to him and parts were 
broken and missing. He was very apologetic and said everything would be 
replaced. I contacted Aust. Customs and they had no record of this and also 
said that's not the way they work !  After 6 weeks I tried to contact him 
again, no reply. I kept up the requests for updates for another 6 weeks, 
still nothing. It took a letter to this list advising others that I thought 
we had an unscrupulous dealer amongst us to get action from him. Although I 
didn't use names, he must have guessed it was him I referred to and I got 
instant action !!!  I received all my goods and he even came good with 
other parts at no extra cost to me. I was impressed and apologized for 
misjudging him. I thought he was just going through a bad patch at the time 
- but it appears nothing has changed.
Since then I've tried to contact him for further purchases but received no 
replies.

If I had a business like that with the potential it has for people like us 
- I'd be treating my customers very well indeed !!! And I would be keeping 
contact with them even if things were tough.
After hearing the latest complaints, I've decided I won't be dealing with 
him any more. It means I won't be able to get parts I desperately need but 
... who needs that sort of s**t !!!

Cheers
Rod

At 11:21 PM 9/26/2003 +0200, you wrote:
>Hmmm
>As I read all our messages, guys, I've a curious feeling...
>
>The first order came lately too 'cause the first parcel was lost (as
>Paul said) and he resent an another, many weeks later..
>
>But about my second order, this one is really 100 % failed... at
>today... I paid and I have nothing at all...
>
>Paul, I think you could contact everyone to inform about your future,
>what's going on.....
>
>
>Bye
>Jean-Yves
>
>
>
>
>-----Message d'origine-----
>De : simpits-tech-bounces at simpits.org
>[mailto:simpits-tech-bounces at simpits.org] De la part de Marc Weigert
>Envoyé : vendredi 26 septembre 2003 23:10
>À : 'Simulator Cockpit tech list'
>Objet : AW: [simpits-tech] Desktop Simulators. Gone?!
>
>Hmmm... looks like I'm not the only one with a missing package from
>DTSIMS!
>
>Cheers,
>
>Marc
>
>
>
> > -----Ursprungliche Nachricht-----
> > Von: simpits-tech-bounces at simpits.org
> > [mailto:simpits-tech-bounces at simpits.org]Im Auftrag von Gene Buckle
> > Gesendet: Freitag, 26. September 2003 23:14
> > An: Simulator Cockpit tech list
> > Betreff: Re: [simpits-tech] Desktop Simulators. Gone?!
> >
> >
> > > At 13:51 26/09/03 -0700, you wrote:
> > > >Well folks, it looks like Desktop Simulators is no more.
> > The website is
> > > >basically down and both voice and fax numbers have been
> > disconnected.
> > > >
> > > >If anyone knows more, please post it to the list.  If
> > there is anyone in
> > > >contact with Paul, please give him my best.
> > >
> > >
> > >
> > > I will as soon as he's sent out the part I paid for and
> > haven't received,
> > > after having been promised another when the first one went
> > "missing."
> > >
> > > James
> > >
> >
> > Awwww crap.
> >
> > I hope you get your part James.
> >
> > g.
>
>
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